Refill, Reuse, Repeat – Find your nearest refill outlet

Terms & Conditions


  1. Any lost, broken or damaged bottles will incur a $22 P/Bottle replacement charge. As per description on orders page, bottles remain the property of Mt Beerwah Natural Spring Water and must be returned or exchanged.
  2. If a bottle/bottles are purchase not on subscription. The bottle/bottles must be returned to Mt Beerwah Natural Spring Water. If the customer requests that Mt Beerwah Natural Spring Water is to collect the bottle/bottles, then the customer will be charged a $10 freight charge
  3. Mt Beerwah Natural Spring Water retain the right to recover costs from customers for lost or damaged bottles and equipment that was offered on a return / exchange basis. This may include but is not limited to, invoicing the cost to customers or holding / creating a charge on the customers selected payment method (ie: credit card or payment platform).
  4. Any additional charges as per items 2, 3, 4 will be in consultation with the customer and is limited to the recovery of costs for items outstanding or freight only.
  5. If a customer is outside of the delivery area as stipulated by Mt Beerwah Natural Spring Water and delivery is unavailable, the customer will be offered to collect the water from the nearest retail outlet or can opt to be refunded the purchase price less transaction fees (Less fees is at the discretion of Mt Beerwah Natural Spring Water)
  6. If a customer opts for a refund for a purchased product prior to delivery, Mt Beerwah Natural Spring Water request that this be submitted in writing and will be assessed / processed within 7 days. If refund is approved the agreed amount will be provided to customers less transaction fees no latter than 14 days (Pending banking provider timeline).


1. Accuracy, completeness and timeliness of information

The information on our website is not comprehensive and is intended to provide a summary of the subject matter covered. While we use all reasonable attempts to ensure the accuracy and completeness of the information on our website, to the extent permitted by law, including the Australian Consumer Law, we make no warranty regarding the information on this website. You should monitor any changes to the information contained on this website.

We are not liable to you or anyone else if interference with or damage to your computer systems occurs in connection with the use of this website or a linked website. You must take your own precautions to ensure that whatever you select for your use from our website is free of viruses or anything else (such as worms or Trojan horses) that may interfere with or damage the operations of your computer systems.

We may, from time to time and without notice, change or add to the website (including the Terms) or the information, products or services described in it. However, we do not undertake to keep the website updated. We are not liable to you or anyone else if errors occur in the information on the website or if that information is not up-to-date.

2 Monitoring of Content

3.1  You acknowledge that MT BEERWAH NATURAL SPRINGWATER may or may not pre-screen Content, and that there is no obligation on MT BEERWAH NATURAL SPRINGWATER to pre-screen Content, and that MT BEERWAH NATURAL SPRINGWATER shall have the right (but not the obligation) in its sole discretion to pre-screen, refuse or remove any Content provided by you.

3.2 Without limiting the above you agree that MT BEERWAH NATURAL SPRINGWATER may edit, remove or not publish any Content if it considers that:

(a) the Content is unlawful in any way, including because it is defamatory or breaches laws about unlawful discrimination, racial vilification, privacy or contempt;

(b) the Content is false or misleading;

(c) publication of the Content will infringe intellectual property rights (including copyright) or a person’s moral rights;

(d) the Content is abusive, offensive or obscene; or

(e) the Content is otherwise in breach of these Terms.

3.3 Although we may from time to time monitor or review Content, discussions, chats, postings or other contributions to the websites, social media channels and eDMs, we are under no obligation to do so and we assume no responsibility or liability arising from the contents of any such communications nor for any error, defamation, libel, obscenity, profanity or inaccuracy contained in any such communication.

3. Linked sites

Our website may contain links to websites operated by third parties. Those links are provided for convenience and may not remain current or be maintained. Unless expressly stated otherwise, we do not endorse and are not responsible for the content on those linked websites and have no control over or rights in those linked websites.

We have not reviewed all of the websites, downloads, plug-ins, features or advertisements linked to the website and are not responsible for the content or accuracy of any such off-site materials, including any websites linked to the website through advertisements or search engines (collectively, Third Party Material). The linking of our website to any Third Party Material does not imply that we endorse the linked material, and you use the links at your own risk. We do not accept any responsibility or liability for any claims, losses, costs, expenses or damages of any kind (including legal fees) arising out of your use of these links or of the descriptions or information supplied there.

Your correspondence or dealings with, or participation in promotions or business of, advertisers on the website are solely between you and such advertisers. We will not be liable or responsible for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of advertisements on the website.

4. Intellectual property rights

Unless otherwise indicated, we own or license from third parties all rights, title and interest (including copyright, designs, patents, trademarks and other intellectual property rights) in this website and in all of the material (including all text, graphics, logos, audio and software) made available on this website (Content).

Your use of this website and use of and access to any Content does not grant or transfer any rights, title or interest to you in relation to this website or the Content. However we do grant you a licence to access the website and view the Content on the terms and conditions set out in this Agreement and, where applicable, as expressly authorised by us and/or our third party licensors.

Any reproduction or redistribution of this website or the Content is prohibited and may result in civil and criminal penalties. In addition, you must not copy the Content to any other server, location or support for publication, reproduction or distribution is expressly prohibited.

All other use, copying or reproduction of this website, the Content or any part of it is prohibited, except to the extent permitted by law.

5. No commercial use

This website is for your personal use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, or sell any Content, software, products or services contained within this website. You may not use this website, or any of its Content, to further any commercial purpose, including any advertising or advertising revenue generation activity on your own website.

6. Unacceptable activity

You must not do any act that we would deem to be inappropriate, is unlawful or is prohibited by any laws applicable to our website, including but not limited to:

  • any act that would constitute a breach of either the privacy (including uploading private or personal information without an individual’s consent) or any other of the legal rights of individuals;
  • using this website or our social media channels to defame or libel us, our employees or other individuals;
  • uploading files that contain viruses that may cause damage to our property or the property of other individuals;
  • posting or transmitting to this website any non-authorised material including, but not limited to, material that is, in our opinion, likely to cause annoyance, or which is defamatory, racist, obscene, threatening, pornographic or otherwise or which is detrimental to or in violation of our systems or a third party’s systems or network security.

If we allow you to post any information to our website, we have the right to take down this information at our sole discretion and without notice.

7. Warranties and disclaimers

To the maximum extent permitted by law, including the Australian Consumer Law, we make no warranties or representations about this website or the Content, including but not limited to warranties or representations that they will be complete, accurate or up-to-date, that access will be uninterrupted or error-free or free from viruses, or that this website will be secure.

We reserve the right to restrict, suspend or terminate without notice your access to this website, any Content, or any feature of this website at any time without notice and we will not be responsible for any loss, cost, damage or liability that may arise as a result.

8.  Liability

To the maximum extent permitted by law, including the Australian Consumer Law, in no event shall we be liable for any direct and indirect loss, damage or expense – irrespective of the manner in which it occurs – which may be suffered due to your use of our website and/or the information or materials contained on it, or as a result of the inaccessibility of this website and/or the fact that certain information or materials contained on it are incorrect, incomplete or not up-to-date.

9. Jurisdiction and governing law

Your use of the website and these Terms are governed by the law of Queensland and you submit to the non-exclusive jurisdiction of the courts exercising jurisdiction in Australia.